Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will open. It offers in-depth info about all the operations that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide variety of how-to video clips illustrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you searching for, have a gaze at our extensive FAQ database, which covers questions asked by actual clients and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to encompass all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our fantastic team of support engineers available 24-7-365 and ready to assist you with any query. Each support ticket you submit will be replied to in less than sixty minutes (the average ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.